“We should partner with […]. They come up in 70% of our sales calls.” That’s what the new COO at one of our companies told us last week after her second week on the job. It stuck in my mind because only a few years back, it would have been impossible for her to know this without spending hundreds of hours listening to call recordings. Now she can look at the data from every customer meeting in CI tools like Gong and Clari and immediately draw conclusions. It gives a flavor of what’s to come as large language models transform the application landscape.
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